Geting to Know Laurent Pierre, Jr.
Laurent Pierre Jr. is a global technology executive, leadership advisor, and emerging author whose career spans more than 30 years across some of the world’s most influential companies, including IBM, Microsoft, NielsenIQ, and Precisely.
Known for his human‑centered approach to leadership and his deep expertise in AI transformation, customer experience, and organizational culture, Laurent has built a reputation as a trusted voice for leaders navigating the future of work.
Born in Brooklyn, New York, and raised in Haiti, Laurent’s early experiences helping run his family’s business and supporting computer labs at his private school shaped his discipline, curiosity, and passion for empowering others. After moving back to the United States and studying at Howard University, he began a career that would take him from front‑line technical support roles to senior executive leadership, guiding global teams through complex transformation, operational challenges, and cultural change.
Throughout his career, Laurent has led large‑scale customer support organizations, deployed AI‑powered solutions long before they became mainstream, and helped executives rethink how technology, people, and culture intersect. His leadership philosophy is rooted in a simple truth: metrics matter, but people matter more. This belief fuels his work as a speaker, advisor, and writer, where he champions trust, clarity, belonging, and resilience as the foundations of modern leadership.
Laurent is the creator of “The Future Ready Leader Blog“, a platform where he shares practical insights on leadership, technology, AI, culture, and personal growth. His writing blends storytelling, lived experience, and actionable frameworks that resonate with executives, emerging leaders, and innovators across industries.
He has been featured on multiple podcasts and leadership platforms, where he discusses topics such as modern leadership in the age of AI, building high‑trust teams, navigating crisis and transformation, and the evolving expectations of today’s workforce. His conversational style, global perspective, and ability to translate complex ideas into relatable lessons make him a sought‑after guest for podcasts, panels, and private executive conversations.
Today, Laurent serves as Senior Vice President of Global Customer Support at Precisely while advising leaders and organizations on AI strategy, operational excellence, and culture transformation. He has recently published his first leadership book, “The Unfinished Work: Redefining Leadership for the Modern Technology Era“. The book moves beyond traditional management theories to address the nuanced challenges facing today’s executives, from fostering psychological safety in high-pressure environments to navigating the complexities of human-AI synergy.
Whether speaking on stage, advising executives, or writing for his growing audience, Laurent brings a rare blend of humility, clarity, and strategic insight. His mission is simple: to help leaders lead with intention, humanity, and courage in a world that demands nothing less.
